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  • RunApp Proxy is not running well and find 8101 and 8100 port can not be accessed.

    SymptonProxy Mode is not working in some Client Machine and find the following error in the %localappdata%\LocalWeb.log[2026-03-05 09:08:49] [runappproxy.go:211] [info] StartRunAppProxy sshListenPo...

  • FAQ - PAMaaS Tenant

    Question: Is RankEZ SaaS tenant independent and isolated for every SaaS customers ?Answer: Each Tenant have its own computer resource and database and encryption Master Key of each tenant is unique.

  • RankEZ PAM Features List

    Here is the Product CatalogFeatureDescriptionDevice ManagementRankEZ provides both Device and Account granularity. Admin can add multiple accounts under each device. The number of managed devices, ...

  • System Monitor for File Integration

    Monitor following file for file integration checking, focusing on the configuration files These files not be modified by Application except for sys admin maintain the application  Vault/opt/vault/b...

  • Remote Desktop Service - How to convert RDS Per User License to Per Device License

    Some customer migrating from other PAM Vendor, which are using RDS Per User License. Because user in other PAM Product connects from the User Client PC to PSM Server (with RDS License  activated). ...

  • What's User Type in RankEZ Privileged Access Management ?

    There are several user types for different purpose. User TypeDescriptionCommentsStandard UserFull Function UserManage (Create/Update/Delete) User/Group/Policy/Device/Account...Based on the role spe...

  • RankEZ Privilege Cloud (PAMaaS) SLA

    RankEZ has established a cooperation with GreenRadar for its PAMaaS (Privileged Access Management as a Service) offering. All Tenants are deployed in the CPC (CITIC TELECOM, https://www.citictel-cp...

  • How to get a License File to activate the system ?

    How to obtain the license request file ?Get License file from: Login to PAC Portal with admin, go to System -> System License to download lic-request file. Or go to the RankEZ Server: <VAULT_HOME>/...

  • How to use RankEZ Support Site ?

    Please send email to support@rankez.com to create an end user account. RankEZ support site is opened to authorized partners and customers.If your organization have multiple techincal engineers, the...

  • Built-in Supported Devices

    Each Device Type have a least two Plugins category:CPM: Rotate the passwordPSM: Remote Connect and Auto Fill-in the passwordDevice TypeVersionCPM ProtocolPSM Remote Session ToolWindows Server2008 R...