How to get a License File to activate the system ?

How to obtain the license request file ?

Get License file from:

• Login to PAC Portal with admin, go to System -> System License to download lic-request file.
• Or go to the RankEZ Server: <VAULT_HOME>/conf/license/lic-request

After receiving the files, please send the customer name, the number of components required (such as PAC/CPM/PSM/DR Vault, etc.) and the license request files to support@rankez.com. Support Team will issue the license files(Text File) to you.

How to apply the license file ?

Primary Vault

Login to PAC Portal with admin, go to System -> System License -> Update the license file. The primary vault license can be updated without restart service.

Standby and Backup Vaults

1. Overwrite license content to <VAULT_HOME>/conf/license/license.dat on each standby and backup Vaults
2. Restart the vault service to make it effect: docker restart vault

3. Once the license is activated, the message "end updating license information, license status: true" will be displayed in the Vault log. You can check this using the following command

   docker logs -f -n 5000 vault | grep "license status: true"